Common Conditions that Custom Orthotics Address

Plantar fasciitis

Flat feet (pes planus)

High arches (pes cavus)

Heel pain

Achilles tendinopathy

Shin splints

Bunions

Metatarsalgia

Knee pain

Hip pain

Low back pain

Overpronation or supination

What Are Custom Orthotics?

Custom orthotics are medical-grade shoe inserts designed to support and align the feet based on an individual’s unique foot structure, gait, and biomechanics. Unlike over-the-counter insoles, custom orthotics are created using a detailed biomechanical assessment to address the root cause of pain or dysfunction rather than simply cushioning the foot.

Orthotics prescribed by a physiotherapist can help improve foot mechanics, redistribute pressure, reduce strain on joints, and enhance overall movement efficiency. For individuals seeking orthotics in Whitby, custom orthotics are commonly used for pain relief, injury prevention, and improved comfort during walking, work, or athletic activity.

Reasons to See a Physiotherapist for Custom Orthotics

Comprehensive Biomechanical Assessment

A physiotherapist assesses foot posture, walking and running mechanics, joint mobility, and muscle balance to determine whether custom orthotics are appropriate.

Personalized Orthotic Design

Orthotics are prescribed based on your specific condition, footwear, activity level, and functional goals—whether for work, sport, or everyday movement.

Whole-Body Approach

Physiotherapists consider how the feet impact the knees, hips, and spine, ensuring the orthotics support the entire kinetic chain.

Integration With Physiotherapy Treatment

Custom orthotics are combined with strengthening, mobility exercises, and manual therapy to address underlying contributors to pain and dysfunction.

Proper Fit and Follow-Up

Ongoing reassessment ensures the orthotics remain comfortable, effective, and appropriately adjusted as symptoms and movement patterns improve.

Long-Term Pain Relief and Injury Prevention

Well-designed orthotics help reduce repetitive strain, improve alignment, and lower the risk of future injuries during daily and recreational activities.

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What our patients have to say

” I tore my ACL last summer and I had my surgery at the end of the year. For prehab, I visited another Physio clinic which didn’t really impress me, I am happy to have found Whitby Physiotherapy while searching for in-home services online. I was looking for a therapist that had experience and equipment to push me as this was my second ACL surgery. First week post-op, I had an in-home visit with Sal who gave me the confidence and advice to get back on my feet. In a span of two weeks, I was able to walk without crutches. The team – the receptionist (Wendy) is very friendly and accommodating. Sal is a very good therapist with years of experience and a very kind-hearted and caring person. The clinic is very clean and has some of the best equipment in town (gym-type setup), which was exactly what I was looking for. It’s been 3 months now and I am very happy with my recovery. I highly recommend anyone looking for Physiotherapy to visit Whitby Physiotherapy.”

– Joseph S.

” Sal is a miracle worker! I’ve had issues with my arm over the years and was in a search of a physiotherapist after moving to Whitby. A simple Google search pointed me to Whitby Physiotherapy, which is where I met Sal. Not only was Sal personable and kind, but most importantly, he was able to diagnose the issue quickly and get me back to 100% in just a couple of weeks. Thanks to Sal’s guidance, I’m also in the best shape of my life in a long time. It’s a no-brainer for me to recommend Sal given his depth of knowledge and expertise! “

– John Mp.

” I was always skeptical around Physio, but after having shoulder surgery I had no choice.. I was so happy with how Sal took care of me. He was patient but also made me do the right things. With Sal’s care, I was way ahead of my anticipated recovery, even my surgeon was highly impressed with my progress. I was supposed to have my other shoulder operated on, but Sal worked it and helped me so much that now I have no need to go under the knife for my other shoulder. Pain that I experienced for years is no longer.. and for that I thank Sal. Would highly recommend, he takes a personal interest in your wellbeing, its not a business for Sal, but a passion and it shows when he is working with you. Thank you Sal for everything you did for me. “

– JR.

” I’m very happy to visit Dr. Sal for my sports related to knee injury. He identified the problem immediately and started treating. He is also guiding me to learn proper technique while doing strength training so as to avoid injuries in future. Highly recommend. “

– S G.

” I went to Sal with herniated disk and severely antalgic posture, Sal was able to help me stand tall and walk straight. I found Sal very knowledgeable – he pushed me to exercise and recover. Before meeting Sal, I saw osteopaths, chiropractors and other physiotherapists but no one handled my situation like Sal did, as he not only just cured me but also empowered me to take care of back pain myself if it ever happens again. “

– Sharod S

” Highly recommend going to this physio place. Sal is the go to guy with any injury. My family and I have gone to him for any aches and pains, all of which we have had great success with. Right before COVID-19 I tore my ACL. I was barely able to walk due to swelling and honestly thought there was no hope to walk again. Sal really pushed me to be better and work harder. I honestly do not think I would have the results I do without his help. He really takes every customer under his wing and cares so much about pushing you to get the results you want. Sal and company saved my knee and I am forever grateful. Thanks, everyone! “

– Melissa P

” After many years of knee pain and neck pain ..Sal was able to put my life back together again. I am now able to partake in exercise classes..walking, etc without pain…over the years my husband and I have developed a friendship with him and his family…Great physio for sure knows what he is talking about..would recommend him in a heartbeat..Have been back in a while due to covid as I am a high-risk senior. “

– Dianne F.

” I would highly recommend Sal. He was the first person that actually explained my knee pain in words that made sense. He worked with me to find the exercises that resulted in walking pain free. He always gives encouragement and answers all my questions. His knowledge and passion and great conversation will keep me going back and recommending him. “

– Sharlene S

” Amazing staff, caring, companionate, skilled, and knowledgeable. Everything you look for in a health care group of people basically. They’ve been able to diagnose my problem correctly and coach me through the recovering plan. I would highly recommend. “

– Pouya

” Amazing staff and a very customized experience! Truly one of the finest professionals out there in the business. I am always immensely taken care of at this facility and it really benefits my treatment. Every time I feel back pain coming on, I know that I can trust HealthMax to give me the best advice.”

– Sayeed A

” I highly recommend going to see Sal for all of your physio needs. He is great with kids and seniors, I’ve taken my 10-year-old daughter, my wife and I go to see him for my aches and pains. Over the years we have developed a great friendship and I trust his care as well as his opinion. Physio made it easy to see Sal! “

Custom Orthotics